You may request a return of your Pillows (“Sleep Accessories”) within 30 nights of the delivery date. Only one order of Sleep Accessories is eligible for return per customer, household, order and/or delivery address. You will be refunded for the cost of the Sleep Accessories (less any discounts). Please email us at firstname.lastname@example.org to initiate a return. Please note that for financed purchases, any interest paid is not refunded. Please allow three business days from receiving by our warehouse to process returns. No returns will be accepted without prior authorization. Items returned without prior written authorization will not be sent back to the customer.