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Why am I charged before my order has shipped?
What if I need to modify my order?
How Can I Cancel My Order?
Ordering/Receiving Your Molecule Mattress
Does Molecule sell any accessories to go with my mattress?
Do I have to be home to accept delivery?
How long will it take to receive my mattress, and which delivery service should I expect?
I live outside the continental U.S., does Molecule deliver to me?
Setting Up and Caring for Your Molecule Mattress
How can I clean my Molecule mattress?
Should I flip or rotate my Molecule mattress?
Should I use a mattress cover or pad?
Does my mattress need to air out before use?
How long will it take for my mattress to fully expand?
Can I use an adjustable base?
Which frames can I use?
What type of foundation should I use?
How do I set up my Molecule Mattress?
Mattress Construction and Safety
Are Molecule mattresses flame retardant?
What are Molecule mattresses made of?
How firm is a Molecule mattress?
Returning Your Mattress
What is the Molecule mattress warranty?
How do I ship my mattress back if I don’t want to keep it?
Do I have to keep the box in order to return my mattress?
What is your return policy?
Your Old Mattress
What should I do with my old mattress?
We are all athletes.
Sleep on a mattress that treats you like one.
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