Returns

Mattress

You may request a return of your mattress after sleeping on it between 30 and 100 nights. We do require you to have it for 30 nights before we can initiate a return. This allows your body ample time to adjust to the feel of a new mattress. Your return time frame begins based on delivery date. Only one return of a mattress per customer, household, order and/or delivery address. You will be refunded for the cost of the mattress (less any discounts) once the mattress is removed from your home by an authorized party from Comfort DTC. Please email us at [email protected] to initiate a return. Please note that for financed purchases, any interest paid is not refunded. Please allow three business days from receiving by an authorized party to process returns. No returns will be accepted without prior authorization. Items returned without prior written authorization will not be sent back to the customer.

Sateen Sheets, Percale Sheets, Duvet Cover, Shams, Duvet Insert, Pillowcases

You may request a return of your Sateen Sheets, Percale Sheets, Duvet Cover, Shams, Duvet Insert, Pillowcases (“Sleep Accessories”) within 30 nights of delivery date. Only one order of Sleep Accessories is eligible for return per customer, household, order and/or delivery address. You will be refunded for the cost of the Sleep Accessories (less any discounts) once the full order of Sleep Accessories is received and inventoried at our returns warehouse. Please email us at [email protected] to initiate a return. Please note that for financed purchases, any interest paid is not refunded. Please allow three business days from receiving by our warehouse to process returns. No returns will be accepted without prior authorization. Items returned without prior written authorization will not be sent back to the customer.